Privacy Policy

Privacy Policy

This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide to us, We Buy Any Car Ltd ("we" or "us"), via weloveanycar.com ("our Website"). Together with our Website Terms (and any other documents referred to in it or in this policy) and any relevant prize draw terms, this Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please be sure to read this Privacy Policy before using, or submitting information to us via, our Website. By using our Website, you agree to the terms of this Privacy Policy. Whenever you submit information via our Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is We Buy Any Car Limited, Headway House, Crosby Way, Farnham, Surrey, GU9 7XG.

1. Data we collect and how we use it

If you submit a car review and/or enter any of our promotional prize draws, we will ask you to provide us with some personal information, including your name, email address, postcode and telephone number. This information allows us to contact you in the event that you are selected as a Winner of one of our prize draws.

We may also use your information to send you marketing material such as SMS messages and email newsletters that we think may be of interest to you. If you do not wish to receive this information from us then please ensure you indicate your preference on the application screen by opting out of receiving marketing information. You may also opt-out of such marketing at any point using the methods detailed in the 'Opting out' section below.

2. Cookies

We also collect anonymous information from you, such as your IP address and browser information, automatically via the use of 'cookies'. You can find detailed information about the cookies used to collect such data in our Cookie Policy.

3. Sharing Your Data

Your personal information will be held and used in accordance with the Act.

We have partnerships with third parties (such as Feefo) who provide us with independent review and feedback services, and marketing services. We use these services both to monitor customer satisfaction as a way to improve our service, and to help us to improve and deliver our marketing campaigns.

Unless you opt-out of such marketing, you may also be contacted by one of our third party partners in relation to our offers or services that we think may be of interest to you.

Except as set out in this Privacy Policy and our Cookie Policy, we will not disclose your personal information to any third party.

4. Storing Your Data

The data that we collect from you may be transferred to, and stored at, a destination outside the EEA.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect the information we store about you, we cannot guarantee the security of any information transmitted via our Website; any transmission is at your own risk.

5. Opting Out

You have the right at any time to stop us from contacting you. If you want us to stop contacting you at any time please write to Customer Services, weloveanycar.com, Pennine House, Zebra Court, White Moss View, Middleton, Manchester M24 1UN and we will add your details to our suppression list.

To opt-out of email communications you can click the unsubscribe link within the email you have received.

To opt-out of SMS communications you can reply to the message received with the word ‘STOP’.

Alternatively you can visit our unsubscribe page where after entering the email address used in leaving a car review you will be given the option to opt-out of some or all email and SMS communications. If you have any questions or difficulties unsubscribing from email or SMS communications you can contact us at talktous@weloveanycar.com.

6. Contact

You have the right to obtain a copy of the information that we hold about you. Any information request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Information requests should be made in writing to Customer Services, webuyanycar.com, Pennine House, Zebra Court, White Moss View, Middleton, Manchester M24 1UN.

You may also request correction or removal of any information that you believe to be inaccurate. Any such request should be made in writing to Customer Services, webuyanycar.com, Pennine House, Zebra Court, White Moss View, Middleton, Manchester M24 1UN.

7. Changes

We will make sure to tell you about any changes to this Privacy Policy, by posting them on this page.

This privacy policy was last updated on 01/03/2016.

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